The Fix
No thought-leadership fluff. Practical pieces for owners of UK service businesses 5 to 50 people.
6 June 2026
A new technology always arrives with the same worry. The jobs don't vanish, the work moves up a level. What that means for a small service team, and the part that earns the hours back.
2 June 2026
Most consultancies pitch you. I'd rather tell you when you don't need us. Three reasons Prudence isn't the right fit — and the one reason she is.
30 April 2026
Microsoft Work IQ connects your apps. For a 10-person service business without IT, that's a Ferrari with no driver. Here's the work that earns the hours back.
27 April 2026
312 emails. 40 voice notes. A backlog my team couldn't clear without me. Most owner-led businesses run on one person's head — until they need a week off.
20 April 2026
A friend moved to a house with a garage. He thought he'd got more space. He'd got more room to keep the same problems. Most growing businesses scale the same way.