Notes from the field

Practical writing on team-scale automation for UK small businesses.

Honest take · · 3 min read

Why you wouldn’t use the Business Butler

Most consultancies pitch you. I’d rather tell you when you don’t need us. Three reasons the Business Butler isn’t the right fit — and the one reason it is.

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The Fix · · 4 min read

Microsoft validated the Business Butler. Now who runs it for you?

Microsoft Work IQ connects your apps. For a 10-person service business without IT, that’s a Ferrari with no driver. Here’s the work that earns the hours back.

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Recognition · · 2 min read

The week off you can’t really take

312 emails. 40 voice notes. A backlog the team couldn’t clear without me. That isn’t time off. That’s deferred work.

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Recognition · · 2 min read

More resource, same problems

A friend moved to a house with a garage. He thought he’d got more space. He’d got more room to keep the same problems. Most growing businesses scale the same way.

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